A2 Hosting : Help Desk Software : Linux Web Hosting with PHP 5, MySQL 5, cPanel 11 and more!

Help Desk Software Web Hosting

Help Desk Software Overview

In this day and age, it is important to never underestimate the importance of offering great customer service. Your company's ability to offer effective online customer service could be the difference between a thriving company or one that will inevitably fade out and die. This is especially true in industries where product offerings are very similar and the main competitive advantage is found from providing the best customer support. A2 Hosting offers our customers the helpdesk software tools necessary to not only create a strong online presence, but to provide the vehicles needed to offer superior customer service and support.

Customer Service Software Support

A2 Hosting provides a number of help desk software options including everything you need to be able to install them and offer the programs on your web site. This support software is specifically designed to aid your company in resolving problems in a speedy and efficient manner that your customers or employees may run into. These tools are available to be auto-installed by InstallApp, a script available to our VPS customers that manage their account with the LxAdmin control panel. Customer service software is also available to be auto-installed by the user-friendly script Fantastico. Fantastico can be found within the cPanel control panel which is used to manage all of our shared, reseller and semi-dedicated web-hosted accounts.

Help Desk Software Options

Crafty Syntax Live Help Hosting
Crafty Syntax Live Help is live chat support software. Offering your customers live chat help is a huge competitive advantage. Crafty Syntax Live Help is available for auto-install with Fantastico.
Help Center Live Hosting
Help Center Live is another live chat help option. Freely available modules like trouble ticket software and CRM (Customer Relationship Management) systems can be incorporated into this program to create a complete online customer service system. Our customers can use Fantastico to auto-install Help Center Live.
FAQMasterFlex Hosting
Consumers love a website that has an easily accessible and up-to-date Frequently Asked Question (FAQ) section. FAQMasterFlex allows you to create and maintain an FAQ page with unlimited categories, questions and answers. Add FAQMasterFlex to your web page with the easy to use Fantastico auto-installer.